Your Complete Digital Workforce
Grow better with Cloudforce AI
AI chatbots, supercharged by voice and powered by conversational AI. Switch on as many agents as you like and serve your customers better than ever before.
Join some of the world’s leading companies using Cloudforce AI to scale their business
What is Cloudforce AI?
Cloudforce AI is a human-like voice chatbot that enables businesses of all sizes to scale up their inbound and outbound contact center operations effortlessly. Switch on as many agents as you like and usher in the automation transformation.
100% SLA - 24/7
Our AI doesn’t sleep. Provide round-the-clock support to your customers without adding extra overhead. Engage in real-time based on any customer event.
Real-time Insights
Access in-depth analytics to optimize your call center operations and make informed decisions, on the fly.
Consistency
Eliminate the variability often associated with human engagements. Our AI executes each request with perfect precision, every time.
Zero Hold Time
Your customers can now spend zero time on hold, leading to faster issue resolution and higher customer satisfaction.
Your whole contact center. One platform.
Marketing
Generate high quality leads on autopilot.
Popular features
- Lead generation
- CRM integration
- Analytics
Service
Service your customers autonomously.
Popular features
- 24/7 availability
- API integration
- Service Level Management
Sales
Qualify or convert your leads effortlessly.
Popular features
- Existing Customer Management
- Cross-Sell/Upsell
- CSAT/NPS
Features
Real-Time NLP Algorithms
Scalable Cloud Infrastructure
Sophisticated Neural Networks
API Integration
User-Friendly Interface
Customer Intent Matching
Questions? We have answers
Cloudforce AI is a next-gen communications platform as a service based on conversational AI.
Cloudforce AI can benefit your business by automating customer service, providing valuable customer insights, reducing operational costs, and driving lead and sales generation, ultimately boosting profitability, customer satisfaction and loyalty.
Yes, our solution is highly scalable. Whether you’re a small startup or a large enterprise, our cloud-based platform can adapt to your needs, allowing for seamless growth as your business expands.
Cloudforce AI’s solutions are versatile and can benefit industries such as e-commerce, healthcare, finance, telecommunications, and more. Any business with a call center operation can leverage our technology.
Integration is designed to be as seamless as possible. Our team provides support and guidance throughout the process, ensuring a smooth transition and minimal disruption to your operations.
We offer comprehensive customer support, including onboarding assistance, training, and ongoing technical support. Our goal is to ensure that you maximize the value of our solution.
We take data security and compliance seriously. Our platform adheres to industry standards and best practices (such as POPIA and GDPR), and we implement robust security measures (AWS and Azure) to protect your data and maintain compliance with relevant regulations.
Certainly! We offer personalized demos to showcase how our AI-powered call center technology works. Please reach out to schedule a demo, and our experts will walk you through the features and benefits.
Contact us
New York: +212 888 307-6682 | 125 Park Avenue, New York City, NY, 10017
Cape Town: +27 21 556-8396 | Block J, Sable Square, Cape Town, 7441
email us at [email protected] | or book a free demo below
© 2024 All Rights Reserved.